Question
Facing continuous error in prod on class Data-MO-Connector-Transition
Our client uses Pega 7.31, PM 7.31 and CRM 7.31.
The error 'com.pega.pegarules.pub.PRRuntimeException: Section 'CSTextInput' execution error on page '' of class 'Data-MO-Connector-Transition' is popping up continuously on PegaRULES.log.
Attached stack trace for your reference. Can you please help us in identifying reason behind this error.
Please note that there was no recent deployment in production.
***Edited by Moderator Marissa to update Platform Capability tags****
You should first try the solution from this link (should be applicable for any version of Pega).
https://community.pega.com/support/support-articles/checkout-and-saveas-are-not-working-flow-rules
If that doesn't help, please review these two to see if they could help identify the trigger in your application that leads to what you are seeing.
https://community.pega.com/support/support-articles/some-connectors-are-not-appearing-flow-rule
I realize they do not match your version of Pega but will help us get started if you need a hotfix.
Dear Moderator,
Can you please redirect this request to concerned people?