Harikrishnan Muthukrishnan (HarikrishnanM3469)
Florida Blue
Senior IT Developer
Florida Blue
HarikrishnanM3469 Member since 2015 2 posts
Florida Blue
Posted: January 23, 2019
Last activity: May 9, 2019
Posted: 23 Jan 2019 9:02 EST
Last activity: 9 May 2019 9:26 EDT

Facing issue in running automation scripts on pega UI using HPE UFT v14

We use HPE UFT v14 to perform automation testing on PEGA UI. We are facing issue in running automation scripts on pega UI due to inconsistency in frame refresh in each page.

How UFT tool works is, it waits for browser ready status to make sure all the application elements are loaded before running the script. But if any real time frame refresh happens with the page (due to any service call to pega server), the tool doesn’t known if refresh is completed or not. Currently we are using hard wait statements to handle this refresh. Sometime due application/environment slowness if the refresh take more time to load our automation script will fail.

Is there any PEGA recommendation to handle this frame refresh?

Solution we tried,

  1. We tried waiting for each fields to be visible using (visible property to True), but it didn’t work because during frame refresh the fields is already visible.
  2. We tried putting hard wait time, It works for now, but fails if application/environment is slow to refresh.
  3. We tried to entering other text fields while the frame refresh completes. This didn’t help because once the refresh is complete all the fields get cleared.

Screen shot attached to the post

Did anyone faced similar issue aware of a solution?

***Edited by Moderator Marissa to update SR Details***

DevOps Testing Applications Support Case Exists
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