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 Sivaramakrishna Reddy Mandapati (SivaramakrishnaRM)
Mphasis

Mphasis
IN
SivaramakrishnaRM Member since 2016 1 post
Mphasis
Posted: July 4, 2017
Last activity: July 6, 2017
Posted: 4 Jul 2017 8:17 EDT
Last activity: 6 Jul 2017 15:03 EDT
Closed

Facing an issue while importing RAP file

Hi,

Since my Designer Studio got reset, I am trying to import the RAP file. But I am getting an error as shown in the below screenshot. Except this RAP file I am able to import the other RAP files without any issue. Please help me.

Enterprise Application Development Dev/Designer Studio
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Posted: 4 years ago
Posted: 5 Jul 2017 0:04 EDT
Supraja V (Supraja.V)
PEGA
Product Owner
Pegasystems Inc.
IN

Hi Siva,


Please share the complete Exception stack trace from PegaRULES log file to get the exact error.


Issue may be with the RAP file which you are trying to import or DB privileges.


Thanks

Posted: 4 years ago
Posted: 6 Jul 2017 8:47 EDT
Sivaramakrishna Reddy Mandapati (SivaramakrishnaRM)
Mphasis

Mphasis
IN

Thank you Supraja,


There is no issue with the DB previleges and for RAP file I have created all the RAP files with the same procedure, all the previous RAP files are getting imported fine except this.


Here I am sharing the logs screenshot.


Please check and help.


Thank you


  



 


 
Posted: 4 years ago
Posted: 6 Jul 2017 15:02 EDT
Paul Gentile (PaulGentile_GCS)
PEGA
Sr. Software Solutions Engineer
Pegasystems Inc.
US

There should be an exception in your logs such as "Insufficient privileges to import ...". Save this portion (complete stacktrace) of the log file to a text file and attach.  We can then debug from where the exception is being thrown. 


Your issue is probably related to Multi-Tenant functionality. 


I did some more research. This error you are seeing in the rule form is actually part of Import Wizard rules - namely "Rule-HTML-ParagraphpyInsufficientPrivilegesToInstallArchiveMsg". This is called from section pxShowErrorsForMT, in flow action pxShowErrorsForMT, in flow pxImport.

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There should be an exception in your logs such as "Insufficient privileges to import ...". Save this portion (complete stacktrace) of the log file to a text file and attach.  We can then debug from where the exception is being thrown. 


Your issue is probably related to Multi-Tenant functionality. 


I did some more research. This error you are seeing in the rule form is actually part of Import Wizard rules - namely "Rule-HTML-ParagraphpyInsufficientPrivilegesToInstallArchiveMsg". This is called from section pxShowErrorsForMT, in flow action pxShowErrorsForMT, in flow pxImport.




(text from screenshot dialog - pyRestrictedRules, pyBlockedRules, pxHasConflictingInstanceForMT, pxHasOnlyRrestrictedArchives) 


From developer forum, I found this "The Admin of an Application created in the SHARED layer of an MT system is unable to import instances of restricted rule types even with the multitenant/enabletenantdevelopment PRConfig switch set to true. For the time being, we are using a work-around for this issue where the user logs in as Administrator@Pega and grants the missing privilege to the Admin operator of the SHARED Application."



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