It seems the properties pySLAGoal and pySLADeadline are being updated as null, through Resolve Activity which is invoked when any WO is resolved. As the report is querying for these corresponding columns we are observing null values in the report.
Attached screenshot of resolve activity.
You may raise an SR with GCS for further investigation.
Posted: 4 years ago
Posted: 1 Dec 2016 4:24 EST
Vidyaranjan AV (Vidyaranjan)
Senior Online Community Moderator