Question

3
Replies
92
Views
VyasRamanRaoL Member since 2013 11 posts
Virtusa
Posted: 3 years ago
Last activity: 3 years 8 months ago
Closed
Solved

Facing issues with SLA FunctionAlias pxSLAAgeByClassTimeliness and Report Definiton pyAgeResolvedByClass

Hi Team,

I'm working on Pega 7.1.9 and we are using SQL server as our Application DB.

The issue is when I run pyAgeResolvedByClass OOTB Report Definition rule it is only populating the results for within goal cases even though I have cases with past goal and past deadline.

PFA I have the screenshot

Can anyone help on this.

Thanks,

Vyas Raman Loka

Low-Code App Development Reporting
Moderation Team has archived post
Share this page LinkedIn