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Vyas Raman Rao Loka (VyasRamanRaoL)
Virtusa

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VyasRamanRaoL Member since 2013 11 posts
Virtusa
Posted: November 30, 2016
Last activity: December 1, 2016
Posted: 30 Nov 2016 11:16 EST
Last activity: 1 Dec 2016 9:55 EST
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Facing issues with SLA FunctionAlias pxSLAAgeByClassTimeliness and Report Definiton pyAgeResolvedByClass

Hi Team,

I'm working on Pega 7.1.9 and we are using SQL server as our Application DB.

The issue is when I run pyAgeResolvedByClass OOTB Report Definition rule it is only populating the results for within goal cases even though I have cases with past goal and past deadline.

PFA I have the screenshot

Can anyone help on this.

Thanks,

Vyas Raman Loka

Low-Code App Development Reporting
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