StefanoCimmino Member since 2012 14 posts
NTT Data Italia S.p.A.
Posted: 1 year ago
Last activity: 1 year 8 months ago

Failed to find a rule flow in the case worker


we have created, in the our case Order, a new flow 'SOSPENSIONE_FWB' on ruleset FFB:01-03-01 and we have changed it on rulest FFB:01-04-04. When the user get the Order (on the case worker) the application returns error **Failed to find a RULE-OBJ-FLOW with name 'SOSPENSIONE_FWB' that applies to 'FF-FFB-Work-Order'.There are 2 rules with this name in the rulesetbase on ruleset (FFB:01-04-04,FFB:01-03-01). Current RulesetList FFB:01-02, FFBInt:01-02, etc. (in attachment more details).

The Access group assigned to the user is correct and point to FFB:01-04-01 application with ruleset FFB:01-04. From Profile the rulesetlist is correctly FFB:01-04, etc.

This error occurs only on some orders. Could you help me?

Pega version is 7.3.1.

Pega Platform Case Management
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