Question

1
Replies
329
Views
 Martin Dill (MartinDill)
Allianz

Allianz
DE
MartinDill Member since 2015 13 posts
Allianz
Posted: February 17, 2016
Last activity: February 17, 2016
Posted: 17 Feb 2016 9:48 EST
Last activity: 17 Feb 2016 9:54 EST
Closed
Solved

"Failure saving preferences to Operator ID Record" when logging out

Hello,

on Pega 7, I exported the .jar file of my Operator ID record. Then, I imported this .jar file on to our Pega 6 Plattform. Even though everything went well, the following warning pops up when I want to logout this Operator ID.

Failure saving preferences to Operator ID Record.png

Setting preferences to default, changings preferences, changing settings, etc. ... nothing works. Every time I want to log out, I get this warning.

Can you help me here?

Thanks a lot!

Regards,

Martin

System Administration
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.

Accepted Solution

Posted: 5 years ago
Posted: 17 Feb 2016 9:54 EST
Arvind Malav (ARVINDMALAV)
PEGA
Technical Manager
PEG
IN

Can you check / try following:

- be sure your Operator ID records do not have references to out-of-date rules (particularly within your Access Groups)

If everything is up-to-date and you still experience the error, you can:

- recreate the Operator ID with the exact same attributes

Related content: