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 Nick Montemayor (NickM591)
Contra Costa County

Contra Costa County
US
NickM591 Member since 2017 25 posts
Contra Costa County
Posted: July 16, 2020
Last activity: July 17, 2020
Posted: 16 Jul 2020 15:37 EDT
Last activity: 17 Jul 2020 11:37 EDT
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A fatal application error has occured after migrating to Pega Robotic 19.1.49

We've upgraded from Pega  Studio and Runtime from 19.1.23 to 19.1.49.  When we ran Pega Robotic runtime we a fatal error.  Attached is the screen shot.

Please advise.

Pega Robotic Desktop Automation 19.1 Robotic Process Automation Government Robotics System Architect Upgrade
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Posted: 1 year ago
Posted: 16 Jul 2020 19:28 EDT
Thomas Sasnett (ThomasSasnett)
PEGA
Lead Robotics Architect
Pegasystems Inc.
US

This appears like a corruption with the credentials stored by the ASO Manager. I imagine deleting ASO.db in %AppData%\Pegasystems would solve the issue. I would suggest though that you open a support case. This sounds familiar and perhaps they have knowledge of how to resolve it without deleting the credentials (if that is indeed the issue).