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Posted: August 6, 2020
Last activity: August 31, 2020
Feedback record using OOB activity for Email Channel
Is there any way to create Feedback record using OOB activity for email channel, so it is visible under Email Channel -> Training Data tab
***Edited by Moderator Marissa to update General to Product***
You can use 'Add record' button on Training data tab. Or, you can use OOTB activity pxCaptureTAFeedback to create feedback record programatically.
https://community.pega.com/knowledgebase/articles/decision-management-overview/providing-feedback-text-analytics-models