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ShankhaC Member since 2008 24 posts
Cognizant Technology Solutions
Posted: 2 years ago
Last activity: 2 years 4 months ago
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Fetching Customer details within Strategy

When we use Real Time Event and Real time Container type Campaign, within the Strategy rule associated with the Campaign, the payload (Primary.EventPayload or Primary.ContainerPayload) will contain the customerID.

But in the strategy rule if I need more customer details then I have to look into the database/DataSet against that customerID.

Now what is the way to fetch customer details against the customerID, being within Strategy rule? using DataPage in the Data import component? that is only and best way?

Regards

Shankha

Decision Management
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