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SekharReddy Member since 2014 2 posts
HCL
Posted: September 20, 2018
Last activity: October 1, 2018
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Few Cases are not commiting in Pega Application

We are integrating with some other application. where they are sending request to create a case to our Pega application, in response to their request we are sending Case-Id for them. In rare cases, we are not able to see the case id's in our Pega application for which we already sent response for their request.

even in logs we checked but we didn't find anything related to that case. There was no clue in our Pega dB also regarding that case.

could some one please help me in understanding why it's not committing for few cases? what else I need to check in the application?

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