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 Aung Phyo Win (AungP009)
Accenture

Accenture
SG
AungP009 Member since 2018 19 posts
Accenture
Posted: February 18, 2019
Last activity: March 8, 2019
Posted: 18 Feb 2019 23:12 EST
Last activity: 8 Mar 2019 4:49 EST
Closed
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File Listener Failed to move file to completed folder

Hi All,

I am having the issue in moving file from process folder to complete folder. May I know what kind of configuration or access need to be given.

Please advise me. Error is as follow.

11:17:43,996 INFO [stdout] (Log4j2-AsyncLoggerConfig-1) com.pega.pegarules.pub.PRException: Failed to move abcd.txt to completed folder.

***Edited by Moderator Marissa to update platform capability tags****

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Accepted Solution

Posted: 2 years ago
Posted: 19 Feb 2019 3:28 EST
Marc Lasserre (MarcLasserre_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
FR

Maybe you do not have all needed authorization to access said folder with this user.
Posted: 2 years ago
Posted: 19 Feb 2019 6:54 EST
Arvind Malav (ARVINDMALAV)
PEGA
Technical Manager
PEG
IN

I believe, you should review following PDN article, these should help you pass through reported issue:


https://community1.pega.com/community/pega-support/question/file-listener-can-not-process-files-subfolders-other-pega


https://community.pega.com/support/support-articles/file-listener-not-moving-file-completed-folder