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Siva_Tadikonda Member since 2016 10 posts
Legato Health Technologies
Posted: July 10, 2019
Last activity: July 11, 2019
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File listener isn't picking up the file from source location

Configured a file listener to pick a file from source location based on certain name format (ex: ABC_BCD*.csv). The listener is configured to run on all nodes but the listener isn't picking up the file from the source location. This is in Pega 7.3.1. Checked the access for the location to pega app server and it is all good. Listener has created the required folders in the source location (ex: work_ folder). Yet, listener is unable to read any new incoming file to the source location.

Trying to understand what could go wrong in processing of files. Any idea about the same would be helpful.

Note: file listener worked perfectly till July 02, 2019. Files placed in location after this date never got processed (there were 2 files placed in the location dated July 8 and July 9, 2019). The name format for the files matches with the format specified in the listener configuration.

***Edited by Moderator: Lochan to update platform capability tags***

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