Question

2
Replies
33
Views
Close popover
Marcus Ryan Ko (MarcusRyanK)
Procter & Gamble

Procter & Gamble
PH
MarcusRyanK Member since 2021 5 posts
Procter & Gamble
Posted: April 14, 2021
Last activity: 2 weeks 5 days ago

Fix Correspondence Error and Multiple copies of Correspondence emails sent

What's are the reasons for getting fix correspondence error? Also, normally it should only send one correspondence mail to the recipients but PEGA sent 4x the same correspondence with at least 1-2 minutes difference from each other.

Pega Platform Case Management