Question
Cognizant Technology Solutions
US
Last activity: 2 Jul 2018 13:35 EDT
focus loosing from Current tab
Hi Team,
Need help on below issue.
- On a submit button properties, configure action-set to have "Click" event and two actions: 1) Finish assignment and 2) create work .
- Create a sample case and submit using submit button
- on submit current case is getting close and focus is shifting to existing open tab instead of New tab which got created using create work action
saw below article and it's asking to install Hfix but I am using 7.1.5 and that is not mention in the article.
https://community.pega.com/support/support-articles/tab-focus-issue
Thanks
Accepted Solution
Pegasystems Inc.
IN
Hi Lalit,
The link that you have mentioned shows that this is a bug in Pega and the hotfix addresses this issue in 7.1.7 version.
You can raise a request using support portal to backport this hotfix in 7.1.5 version.
Regards,
Vikash
Pegasystems Inc.
IN
Hi Lalit,
I tried to find out if there is any existing hotfix related to this in 7.1.5, but could not find. So, as suggested earlier, probably you can raise a Support request and ask to port the HFix-21636 in 7.1.5 version.
Regards,
Rachit
Cognizant Technology Solutions
US
Yes hotFix fixed the issue . Thank you all for the reply