Brian Barnett (Brian Barnett)
Vice President of Technology and Business Solutions
Brian Barnett Member since 2017 7 posts
Posted: July 30, 2018
Last activity: September 25, 2018
Posted: 30 Jul 2018 14:06 EDT
Last activity: 25 Sep 2018 5:01 EDT

Formatting issues when generating a PDF using the PDF Generation Smart Shape

Hello. We have a situation where we need to generate a PDF at the tail end of our Case. The PDF needs to contain the UI Sections of the UI pages that the user went through to fill in their data. Literally we want the PDF to look like the UI page with the customers data in it. Generating the PDF is easy enough using the PDF Generation smart shape, however, the output of the PDF looks horrible. NONE of the layout, style, spacing, or formatting that is on the UI is maintained when the PDF is generated. The PDF looks really bad.

Can anyone help me out in explaining to me how to have the PDF Generation Smart Shape maintain the Skin or CSS that is used on the UI when generating the PDF??

***Edited by Moderator Marissa to update platform capability tags***

Case Management
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