Question 23 Views Maleesha Wilfred (MaleeshaW) Evonsys Associate Consultant - Technology Evonsys LK View Profile Send Message MaleeshaW Member since 2019 38 posts Evonsys Posted: July 29, 2021 Last activity: July 29, 2021 Posted: 29 Jul 2021 3:19 EDT Last activity: 29 Jul 2021 6:28 EDT FTP listener to access BIX data extracts in Pega Cloud Report Hi, I have followed the steps in https://community.pega.com/knowledgebase/articles/data-management-and-integration/85/configuring-ftp-listener-access-bix-data-extracts-pega-cloud-environments to configure the FTP listener. Pega v2.8.2 Even though the configurations seem ok, the extraction process generates an error: FTP Connection failed. This support article also suggests verifying the correct configuration of the FTP listener: https://community.pega.com/knowledgebase/articles/data-management-and-integration/85/troubleshooting-bix-pega-cloud-environments#troubleshooting-bix-in-pega-cloud-environments/transfer Any suggestions to remedy this issue? ***Edited by Moderator: Pooja Gadige to add platform capability tag*** Pega Platform 8.2.8 Cloud Services Client-managed Cloud Data Integration Insurance Senior System Architect Reply Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!