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KKaranam Member since 2015 11 posts
CGI
Posted: May 27, 2019
Last activity: December 17, 2019

Genesis Integration with Pega

Hello Friends,

We want to customize the Genesis integration with Pega Customer servcie/ Pega Platform without using the CTI integrations for telephony channel. Can you pleases suggest if there is any APIs can do this job for me? Thanks in advance.

Best Regards,

Kishore Karanam.

***Edited by Moderator: Lochan to update platform capability tags***

***Edited by Moderator Marissa to update SR Details***

Pega Customer Service Conversational Channels Low-Code App Development SR Exists
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