Posted: 26 Mar 2018 10:26 EDT Last activity: 2 Apr 2018 10:38 EDT
Get cases from other AccessGroup's workpools in a report definition
I have a requirement that is the following:
- I have a first AccessGroup (my current operator's one) that I will call "AG1". This AccessGroup has a workpool of the class "C1"
- I have a second AccessGroup that I will call "AG2". This AccessGroup has a workpool of the class "C2"
Both C1 and C2 inherit from the same class "C3".
When I'm running my report definition on the class C3, only the instances of the class C1 are retrieved.
I'd like to be able to retrieve the instances of both C1 and C2, even if my current Access Group hasn't C2 in its workpool.
I know switching my Access Group using a java step in an activity might be a solution, but if I can do it directly from the report, if would truly help me.