Get Most urgent should fetch item with maximum urgency from worlist or workbasket
Hi, I have a requirement where I need to fetch the most urgent work item be it resides on user worklist or workbasket that userj have access to. Now as per operator configuration you can either check workbasket first and get the most urgent items from workbasket or worklist first. But I need to merge both worklist and workbasket and get the most urgent item after merging. How do I do it?