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rajasekhar boyapati (rajasekharb2130)
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rajasekharb2130 Member since 2013 15 posts
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Posted: June 20, 2016
Last activity: August 4, 2016
Posted: 20 Jun 2016 9:45 EDT
Last activity: 4 Aug 2016 9:17 EDT
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GetNextWork default functionality

GetNextWork would fetch case by decreasing urgency. If urgency same for cases then how it will fetch based on age of case ?

If it will fetch oldest first then where code written? could you explain?

Thanks

RajaSekhar

Message was edited by: Lochan to add Category

Case Management System Administration
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