Posted: 27 Dec 2017 1:46 EST Last activity: 9 Jan 2018 13:17 EST
Getting the error "Cannot render section CPM-PORTAL.CPMPortalGadget" after the Upgrade from CPM6.2 to CRM 7.22 in Pega 7.3
Hi All, We have upgraded our environment from Pega 6.2 SP1 to Pega 7.3. After that we have upgrade the CPM6.1 framewrok to CRM7.22. After the successfull upgrade we have started fixing the issues related to the portal. Since CPMManager_Portal are no longer supported, I am trying to customize CPMAccountManager_Portal to fix the issues. While doing the same, I got the following issue. "Cannot render section CPM-PORTAL.CPMPortalGadget" Gettng this error in CPMAccountManager_Body section while editing. PFA the screenshots for the OOTB rule customized rule and the section preview error. Could you please help on the same....
***Edited by Moderator Marissa to update categories***
Hi all, if you are using 7.22, the portal rules have all been updated. There's no more reliance on the CPMPortalGadget section. If you look at the OOTB CASysAdmin Access Group, you will see the two new portals, CPMInteractionPortal and CPMAccountManager_Portal. They have been updated to use new harnesses that don't rely on the Gadgets. This work is required as a part of the upgrade process.