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 Nagaraj Ponnurangam (NagarajP0101)
ING Belgium SA NV

ING Belgium SA NV
BE
NagarajP0101 Member since 2017 54 posts
ING Belgium SA NV
Posted: May 23, 2018
Last activity: August 9, 2018
Posted: 23 May 2018 5:49 EDT
Last activity: 9 Aug 2018 9:37 EDT
Closed

Getting error Error 404: Resource Requested:/images/pzPegaIcon.ico while launching pega

We recently upgraded the pega platfrom from version pega 7.1.9 to 7.3.1 and found that we often get the below error

404: Resource Requested:/images/pzPegaIcon.ico while launching pega

This happens whenever we restart the server and try to launch the url. But if we hit the pega URL again in another tab , we are not getting this issue.

There is no error received in log files too.

Kindly advise how to overcome this problem?

System Administration Installation and Deployment Upgrades
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Posted: 3 years ago
Posted: 23 May 2018 10:32 EDT
Arun Kumar Mahanty (Arun_Mahanty)
PEGA
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Hello Nagaraj,


Please use fiddler to trace the http traffic in the log to check the 404 error .


Do you see any console errors in the browsers.


Also you can download the console logs with chrome using developer option .


Thanks,


Arun
Posted: 2 years ago
Posted: 9 Aug 2018 9:37 EDT
Nagaraj Ponnurangam (NagarajP0101)
ING Belgium SA NV

ING Belgium SA NV
BE

Hi Arun,


I could not reproduce this scenario as it happens sometime. when i try to re-enter the url, it does not show anything in developer console logs.


I could see this error for multiple binary files. 


can you please advise on this issue?