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Kumara Sri Gurudutta Sarma Juturi (Gurudatt)
Tata Consultancy Services

Tata Consultancy Services
IN
Gurudatt Member since 2016 7 posts
Tata Consultancy Services
Posted: November 27, 2016
Last activity: December 5, 2016
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Getting error while login to PEGA

Hi All,

I am getting below error wile logging into PEGA with Administrator@pegg.com

PEGA 7.1.7, Weblogic 12c oracle 12c DB JDK1.7.0.45(JAVA7)

 

23 10:14:15 AST 2016 Total memory: 2,595,749,888 Free memory: 2,010,058,472 Requestor Count: 10 Shared Pages memory usage: 0%
2016-11-23 10:22:57,343 [fault (self-tuning)'] [  STANDARD] [                    ] [     PegaRULES:07.10] (  internal.access.DatabaseImpl) ERROR xxxxx.xx.xx.co
m|10.xx.xx.xx  - Encountered problem when performing a Commit

com.pega.pegarules.pub.PRRuntimeException: Encountered database exception when preprocessing deferred operations <update instance DATA-ADMIN-OPERATOR-ID ADMINISTRATOR@PEGA.COM not only if new>. Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}
        at com.pega.pegarules.data.internal.access.DatabaseImpl.preprocessInstancesBeforeCriticalCommitSection(DatabaseImpl.java:3135)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.attemptToProcessUpdates(DatabaseImpl.java:2608)

***Updated by moderator: Lochan to add SR details***

Data Integration Support Case Created
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