Question
Getting error while login to PEGA
Hi All,
I am getting below error wile logging into PEGA with Administrator@pegg.com
PEGA 7.1.7, Weblogic 12c oracle 12c DB JDK1.7.0.45(JAVA7)
23 10:14:15 AST 2016 Total memory: 2,595,749,888 Free memory: 2,010,058,472 Requestor Count: 10 Shared Pages memory usage: 0%
2016-11-23 10:22:57,343 [fault (self-tuning)'] [ STANDARD] [ ] [ PegaRULES:07.10] ( internal.access.DatabaseImpl) ERROR xxxxx.xx.xx.co
m|10.xx.xx.xx - Encountered problem when performing a Commit
com.pega.pegarules.pub.PRRuntimeException: Encountered database exception when preprocessing deferred operations <update instance DATA-ADMIN-OPERATOR-ID ADMINISTRATOR@PEGA.COM not only if new>. Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}
at com.pega.pegarules.data.internal.access.DatabaseImpl.preprocessInstancesBeforeCriticalCommitSection(DatabaseImpl.java:3135)
at com.pega.pegarules.data.internal.access.DatabaseImpl.attemptToProcessUpdates(DatabaseImpl.java:2608)
***Updated by moderator: Lochan to add SR details***
Hi,
Could you please raise an SR, so that Pega Support will investigate this ?
Do attach required log files to take this forward.