Question
DXC Technology Company
FR
Last activity: 9 Apr 2018 4:49 EDT
Getting an error while trying to login with the LDAP user
i was able to successfully connect the LDAP server with PEGA.
But when trying to login via an LDAP user i am getting errors.
DXC Technology Company
FR
Configuration in Auth service
DXC Technology Company
FR
Can somebody please help me out ?
Pegasystems Inc.
IN
Hi Rohit,
From the logs it seems that operator is being retrieved from DB atleast.
It has issue with verify credential somehow.
It throws error at
ra_action_authenticationldap_82a45e799dc09da44d04b1f48cccb7f1.java:53
Can you search for the above java file under temp Generated directory.
Alternatievely try tracing the login using remote tracer.
Thanks,
Ujjwal
DXC Technology Company
FR
Hi Ujjwal,
The problem is the homepage is not opening hence the remote browser is not able to catch anything.
ra_action_authenticationldap_82a45e799dc09da44d04b1f48cccb7f1.java:53
For the above mentioned file i was not able to find it via PEGA as i dont have access to the server. Although i was able to reach to the ra_action_authenticationldapverifycredentials.java files, i dont think so its of any help though.
Regards,
Rohit
DXC Technology Company
FR
Hi Ujjawal,
I was able to extract the file you requested i am attaching it with this update.
Thanks.
Rohit