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BALASUBRAMANIAM S (Bala_93)
HCL Technologies Limited

HCL Technologies Limited
IN
Bala_93 Member since 2015 11 posts
HCL Technologies Limited
Posted: May 25, 2019
Last activity: May 30, 2019
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getting mail authentication exception when 2 OOTB activities used together

Hi All,

I have an activity where i am using outbound default email account which i created. In my activity, i am calling @baseclass.getEmailSenderInfo to get the default email account which is returning all output as parameters. In the next step, i am calling @baseclass.SendEmailNotification to send the mail which takes input from output parameters returned in previous step.

Now, When i am testing, i am getting below exception in tracer and mail is not sent.

javax.mail.AuthenticationFailedException: 535 #5.7.0 Authentication failed

Please note test connectivity of email account is successful and the password is correct.

When i do not use @baseclass.getEmailSenderInfo and use only other activity i.e @baseclass.SendEmailNotification by passing the parameter hardcoded, it is working properly.

Pega version :7.1.9

Please help if anything i need to configure.

Thanks in advance.!!!

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