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ShubhamP5174 Member since 2020 1 post
TCS
Posted: August 6, 2020
Last activity: August 7, 2020

Getting previous work objects list of customer by providing device type, device model & customer's name.

Hello, I have created case type with name Service Request. Now I require previous service history of customer for whom service request is to be generated. How can I achieve this?

Thanks in advance.

***Edited by Moderator: Pallavi to update platform capability tags***  

Pega Platform Case Management
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