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cr001 Member since 2015 2 posts
Pegasystems Inc.
Posted: 2 years ago
Last activity: 2 years 7 months ago
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Getting SAX parse exception in our production logs

Hi Team,

We are seeing multiple SAX parse exception as mentioned below in our production logs from couple of days. Unable to identify which action is causing this error. Let me know if you can help me on this.

2018-03-06 08:12:15,291 [onStateTrackerDaemon] [ ] [ ] [ ] ( platform.message.CoreMessage) WARN - The message exceeds recommended size of :8000.
2018-03-06 08:15:37,025 [p-bio-7660-exec-1718] [TABTHREAD2] [ ] [ Delta:03.01] (ngineinterface.service.HttpAPI) WARN tcp.pega.com|: Error adopting XML from post data :
com.pega.pegarules.pub.clipboard.InvalidStreamError: InvalidStreamcom.pega.pegarules.data.internal.clipboard.XMLStream.newStream(String, StorageStream)sax parse error: Content is not allowed in prolog.
at com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(XMLStream.java:481) ~[prprivate.jar:?]
at com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(XMLStream.java:436) ~[prprivate.jar:?]
at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.adoptXMLForm(ClipboardPageImpl.java:841) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.mapInputData(HttpAPI.java:2752) ~[prprivate.jar:?]
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.activityExecutionProlog(EngineAPI.java:562) ~[prenginext.jar:?]
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:397) ~[prenginext.jar:?]
at sun.reflect.GeneratedMethodAccessor78.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_102]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_102]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1338) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1075) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:930) ~[prprivate.jar:?]
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:336) ~[prenginext.jar:?]
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:854) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:251) ~[prprivate.jar:?]
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278) ~[prpublic.jar:?]
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223) ~[prpublic.jar:?]
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:678) ~[prwebj2ee.jar:?]
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:394) ~[prwebj2ee.jar:?]
at sun.reflect.GeneratedMethodAccessor77.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_102]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_102]
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap-7.3.0-77.jar:7.3.0-77]
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap-7.3.0-77.jar:7.3.0-77]
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api-7.3.0-77.jar:7.3.0-77]
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) ~[prbootstrap-api-7.3.0-77.jar:7.3.0-77]
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:121) ~[prbootstrap-api-7.3.0-77.jar:7.3.0-77]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) ~[servlet-api.jar:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ~[servlet-api.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292) ~[catalina.jar:8.0.32]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) ~[catalina.jar:8.0.32]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) ~[tomcat-websocket.jar:8.0.32]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240) ~[catalina.jar:8.0.32]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207) ~[catalina.jar:8.0.32]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212) ~[catalina.jar:8.0.32]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106) ~[catalina.jar:8.0.32]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502) ~[catalina.jar:8.0.32]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141) ~[catalina.jar:8.0.32]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) ~[catalina.jar:8.0.32]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616) ~[catalina.jar:8.0.32]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88) ~[catalina.jar:8.0.32]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:522) ~[catalina.jar:8.0.32]
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1095) ~[tomcat-coyote.jar:8.0.32]
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672) ~[tomcat-coyote.jar:8.0.32]
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:277) ~[tomcat-coyote.jar:8.0.32]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) [?:1.8.0_102]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) [?:1.8.0_102]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) ~[tomcat-util.jar:8.0.32]
at java.lang.Thread.run(Thread.java:745) [?:1.8.0_102]
Caused by: org.xml.sax.SAXParseException: Content is not allowed in prolog.
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.createSAXParseException(ErrorHandlerWrapper.java:203) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.util.ErrorHandlerWrapper.fatalError(ErrorHandlerWrapper.java:177) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:400) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.impl.XMLErrorReporter.reportError(XMLErrorReporter.java:327) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.impl.XMLScanner.reportFatalError(XMLScanner.java:1472) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl$PrologDriver.next(XMLDocumentScannerImpl.java:994) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:602) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:505) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:841) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:770) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1213) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:643) ~[?:1.8.0_102]
at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(SAXParserImpl.java:327) ~[?:1.8.0_102]
at com.pega.pegarules.data.internal.clipboard.XMLStream.newStream(XMLStream.java:479) ~[prprivate.jar:?]
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