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sudheer prakash (sudheerp2695)
Estes Express Lines, Inc.

Estes Express Lines, Inc.
IN
sudheerp2695 Member since 2016 23 posts
Estes Express Lines, Inc.
Posted: January 13, 2021
Last activity: 1 week 2 days ago
Posted: 13 Jan 2021 13:33 EST
Last activity: 11 Jun 2021 10:26 EDT

Getting "Unable to find assignee email address to send 'Validation after Robotic Automation failed' to." error in RPA

We are automating cases in AS400. Robot has picked case from queue and processed. Control moved to home screen after process. 

But in PEGA case shows it remains in Robot Queue and getting below error in Audit history.

Unable to find assignee email address to send 'Validation after Robotic Automation failed' to.

Any idea how to fix this issue. 

ThanksError

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Robotic Process Automation 19.1 Robotic Process Automation