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Estes Express Lines, Inc.
Posted: 1 week 6 days ago
Last activity: 1 week 6 days ago
Getting "Unable to find assignee email address to send 'Validation after Robotic Automation failed' to." error in RPA
We are automating cases in AS400. Robot has picked case from queue and processed. Control moved to home screen after process.
But in PEGA case shows it remains in Robot Queue and getting below error in Audit history.
Unable to find assignee email address to send 'Validation after Robotic Automation failed' to.
Any idea how to fix this issue.
Thanks
***Edited by Moderator Marissa to update Platform Capability tags****
This looks like a message from your Pega case or Pega Platform application. I would look there as this has happened after the bot had already processed the work item unsuccessfully.