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sudheer prakash (sudheerp2695)
Estes Express Lines, Inc.

Estes Express Lines, Inc.
IN
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sudheerp2695 Member since 2016 20 posts
Estes Express Lines, Inc.
Posted: 1 week 6 days ago
Last activity: 1 week 6 days ago

Getting "Unable to find assignee email address to send 'Validation after Robotic Automation failed' to." error in RPA

We are automating cases in AS400. Robot has picked case from queue and processed. Control moved to home screen after process. 

But in PEGA case shows it remains in Robot Queue and getting below error in Audit history.

Unable to find assignee email address to send 'Validation after Robotic Automation failed' to.

Any idea how to fix this issue. 

ThanksError

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Robotic Process Automation 19.1 Robotic Process Automation
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Posted: 1 week ago
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Thomas Sasnett (sasnt)
PEGA
Lead Robotics Architect u2013 Pega Consulting
Pegasystems Inc.
US
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This looks like a message from your Pega case or Pega Platform application. I would look there as this has happened after the bot had already processed the work item unsuccessfully.
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