I appreciate the inventory of messages exists, but determining what's using those messages isn't easy.
I'm looking for an inventory of Guardrail compliance messages but also an inventory of how those are being used and when was that usage introduced? It would be helpful to have this info documented somewhere for reference by all of us when we're trying to determine best/next steps for our applications.
For example, I recently upgraded our system to 7.2.2 and noticed a rule I was editing now has an unjustified warning I'd never seen before. The warning didn't appear until I opened the rule for modification in a new version, and it was an altogether minor warning but it causes some confusion when we're suddenly wondering whether this problem is really a problem, how long has it been a problem, is it something I really need to look into more closely, etc. I'm curious as to when this was introduced and what the meaning of it (ie - why was this suddenly important to capture as a Warning). I basically told my teammate to honor the warning but "don't go searching for other cases where we may need to make this change" (in this case, simply adding formatting to the text fields in the correspondence rule did the trick)
If anyone out there happens to read this and knows of a resource, please ping me and let me know.
***Updated by moderator: Lochan to add documentation request ID***
Thank you for identifying and confirming a documentation requirement. I have created a request to the Pega documentation team on our internal portal. The request ID is updated under the Related Support Case Number field, in the original post above. I will keep you posted on any updates on this request.
Posted: 3 years ago
Posted: 21 Jun 2017 12:04 EDT
Karen Cushing (cushk)
Sr. Technical Documentation Specialist
The Help for "Working with messages" contains some info on this. Basically, any instance of Rule-Message where "Category" = Warning is a guardrail message (since 7.1.7). You can generate a report of Rule-Message instances the same as for any other rule type.
The rule's "Severity" is used when composing the guardrail score, and the "Application impact" describes what kind of problem is reported. I will work on improving the Help. You can also search the Help for Rule-Message and for Guardrails.