Hello Saritha,

Could you be precise on what kind of exception that is occurring when transitioning the flow?

Regards,

Shanthini Charles

Saritha,

Depending on where the exceptions occur, you could use step status fail when conditions in the transitions of activities called by your utility shapes. You can also add decision shapes that route the work differently if certain error conditions exist on the clipboard. Finally, there are system processes to handle flow and assignment errors detailed in the links below.

https://pdn.pega.com/sites/pdn.pega.com/files/help_v722/procomhelpmain.htm#definitions/f/flowerror.htm

https://pdn.pega.com/sites/pdn.pega.com/files/help_v722/procomhelpmain.htm#definitions/p/problemassignment.htm

Thanks,

Mike