Harness not displayed properly in SnapStart url
We are using SnapStart url to open work object from email.
http://X/prweb?pyActivity=pyMobileSnapStart&Action=openWorkByHandle&InsHandle=<pzInskey>
Though the work object is opened on click of the link provided in the email, the harness is not rendered properly.
I found a post for the same issue https://community1.pega.com/community/product-support/question/snapstart-url-not-displaying-harness
I have the same doubt "Harness is ignored when Snapstart external URL is used, is this by design and Snapstart only allows a limited functionality or the Harness is not being picked up for some reason"
Is there a way to specify the portal name and harness that could be picked to open the work object?
***Edited by Moderator: Pallavi to update platform capability tags***
Pegasystems Inc.
US
You can try setting the pyShowFullPortal parameter to true.
Pegasystems Inc.
IN
On including "pyShowFullPortal=true", the screen looks more distorted and not clickable(read-only).
Pegasystems Inc.
IN
Hi,
check if adding the skin name in the url ,helps .
Pegasystems Inc.
IN
Tried including portalname and skinname , neither helps.
I used the parameters, PortalName and pyskinname.
Accepted Solution
Pegasystems Inc.
JP
Can you try bellow?
- logout from designer studio
- restart browser to make sure your session is fresh
- click url link pyMobileSnapStart created.
- login to Pega Platform with user who has default portarl is what you want but for develope
In PegaPlatform 7.2.2 , this works fine but In PegaPlatform 7.4, there will be space between leftside menu and harness. I am still looking for answer for this issue.
Pegasystems Inc.
IN
Hi,
Using the operator having the portal as default is rendering the correct harness.
Thank you.
Wells Fargo Bank N A
US
We're seeing the extra space between the left menu and the content area in Pega 7.4, after upgrading from 7.3.1, as well. Were you able to get a fix for this issue? Thanks.
Pegasystems Inc.
JP
Perform the following local change:
1.Create a new text file with the below script:
.screen-layout-region-main-middle{
left:0px !important;
}
2.Add the text file created above under the stylesheets in the harness specific to portal.
Perform the following local change:
1.Create a new text file with the below script:
.screen-layout-region-main-middle{
left:0px !important;
}
2.Add the text file created above under the stylesheets in the harness specific to portal.
