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Chandana K J (kjc01)
PEGA
Solutions Engineer
Pegasystems Inc.
IN
kjc01 Member since 2017 1 post
PEGA
Posted: March 26, 2019
Last activity: May 21, 2019
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Harness not displayed properly in SnapStart url

We are using SnapStart url to open work object from email.

http://X/prweb?pyActivity=pyMobileSnapStart&Action=openWorkByHandle&InsHandle=<pzInskey>

Though the work object is opened on click of the link provided in the email, the harness is not rendered properly.

I found a post for the same issue https://community1.pega.com/community/product-support/question/snapstart-url-not-displaying-harness

I have the same doubt "Harness is ignored when Snapstart external URL is used, is this by design and Snapstart only allows a limited functionality or the Harness is not being picked up for some reason"

Is there a way to specify the portal name and harness that could be picked to open the work object?

***Edited by Moderator: Pallavi to update platform capability tags***

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