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Amit Narula (AmitN374)
Virtusa

Virtusa
US
AmitN374 Member since 2015 7 posts
Virtusa
Posted: August 26, 2020
Last activity: August 26, 2020
Posted: 26 Aug 2020 13:10 EDT
Last activity: 26 Aug 2020 15:26 EDT

Has anyone extracted pulse messages while doing case extract via bix

We have a requirement to have case notes feature and we were thinking to utilize pega pulse. But we also have a need to extract case via bix extract. BIx should extract everything, even the messages posted in the case context. 

Our Bix extract strategy will be to run extract very night and extract cases which are resolved.

Has anyone done this before.

 

***Edited by Moderator Marissa to update Content Type from Discussion to Question***

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