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SidneyCoats Member since 2016 5 posts
Posted: 4 years ago
Last activity: 4 years 4 months ago
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Has Page Copy Performance improved in 7.2

We are in the process of upgrading from 6.2 to 7.2 at our customer.  We have an outstanding issue in 6.2 that if the end user keeps using the same session for his retention flows over a period of time, the performance slows due to the fact that the IS Fact response list is growing and the page copy to move it at the end of our request is slowing down - less than a second on the page copy on the first request but over 2 minutes if the user uses the same session for 15 requests - not usually done - usually the agents start a new session per user, so not a major issue.

That said, in our 7.2 upgrade environment, we do not notice the slow down.  Does that mean something was done to improve page copy performance in 7.2.  I don't want to give that as an explanation to my client without some confirmation of that.  If anyone knows if performance in page-copy was improved between 6 and 7, please let me know.

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