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RahulP29 Member since 2014 10 posts
HoverState 2.0 INC
Posted: 3 years ago
Last activity: 2 years 11 months ago
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HCIF Rules not getting invoked during run - time

After deploying code to a new environment, the rules from OOTB HCIF do not get picked during run time. The rules exist and are found in the designer studio. The rules in the ruleset PEGAHealthCodes are skipped and instead PEGAEndUserUI ruleset rules are picked. All the configuration in the DEV environment and the new environment looks the same.

All these rules are not being picked from OOTB PCS or from another built-on application. But when the portal is launched from OOTB HCIF application, everything works fine. If any rule is checked-out in the private edit, that rule gets picked.

Tried revalidate and save on few rules in the ruleset and it did not make any difference.

Could some one please assist.

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