Question4Replies182Views UthayakumarPalanisamy Member since 2016 4 posts Posted: 4 years agoLast activity: 4 years 3 months ago Closed HCWS 7.11 UpgradeHi , Currently we are doing the upgrade PEGA HCWS 7.14 ,As per PEGA System advice for PEGA 7 upgrade from existing system configuration, as mentioned below. But during the import of HCWS 7.11 we are getting the error highlighted below. Please advice. Also I have attached screenshot for the import error.Existing SystemPRPC 6.2 SP2Healthcare Industry Foundation (HCIF) v 7.6 SP2Healthcare Claims Repair Framework (CRS) 7.6 SP2Healthcare Claims WorkStation+ Framework (CWS) v7.6SP2Proposed System and upgrade in Progress PRPC 7.2 - Upgrade Completed & verified Healthcare Industry Foundation (HCIF 7.14) - Upgrade Completed & verified (We restarted and cleared cache) Healthcare Claims WorkStation+ Framework (HCWS 7.11 ) - Import Failed with error Commit Failed :No such rule application instance PegaHealthCode: 7.12. Rulebase is unknown state terminatingHealthcare Claims Repair Framework (HCRS 7.11 ) - Pending Low-Code App Development Upgrades ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years agoSusanLiu_GCS PEGA replied to UthayakumarPalanisamyHi Uthayakumar,In Healthcare-claims-workstation-711-upgrade-guide, page 2, Healthcare Industry Foundation: Be sure that Healthcare Industry Foundation (HCIF) is upgraded to 7.12 and verified.On your system, you have installed a higher version of HCIF 7.14. I am not sure that if HCWS 7.11 is fully supported on HCIF 7.14.Someone from HCIF team can answer your question. Thanks,Susan Posted: 4 years agoUthayakumarPalanisamy replied to SusanLiu_GCSWe have the email from PEGA confirmation System to go with HCIF 7.14 ,HCWS 7.11, HCRS 7.11 .Can you please check and advice ? Posted: 4 years agoUthayakumarPalanisamy replied to UthayakumarPalanisamyWe have the email confirmation from PEGA System to go with HCIF 7.14 ,HCWS 7.11, HCRS 7.11 .Can you please check and advice ? Posted: 4 years agoPooja PEGA replied to UthayakumarPalanisamyHi UthayaKumar, I have confirmed from the corresponding team , the combination of HCIF 7.1.4 is not at certified for HCWS 7.11. I would request you to upgrade HCIF to 7.12 as per the upgrade guide.