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Partha Dasgupta (ParthaD4038)
Virtusa - Polaris

Virtusa - Polaris
NL
ParthaD4038 Member since 2015 2 posts
Virtusa - Polaris
Posted: May 11, 2016
Last activity: May 11, 2016
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Hello, want to know the scope of Pega SFA application

Hi, I want to know the scope of Pega SFA application. As per my understanding, SFA scope starts right after campaign/ advertisement, which is known as Lead and ends at Opportunity stage. Does it also cover Customer engagement/onboarding stage i.e. when the opportunity materialize and  the process moves towards Contract/Product or Service sold stage ? If it covers that area also, how does it do after Opportunity?

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