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David McPhail (DMcPhail)
Rulesware LLC
Principal Architect
Rulesware LLC
US
DMcPhail Member since 2007 2 posts
Rulesware LLC
Posted: October 5, 2016
Last activity: October 21, 2016
Posted: 5 Oct 2016 13:36 EDT
Last activity: 21 Oct 2016 6:21 EDT
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Help Connecting Pega 7.2.1 to Pega Robotics studio 8.0

Hello, I have been unable to get Pega to communicate with the Pega Robotics REST service and I have been following the steps in https://pdn.pega.com/pega-robotic-automation-studio-and-runtime-configuration-pega-7-platform-applications


  • I Have installed Pega 7.2.1 and Pega Support SE-28846
  • My Pega instance is SSL
  • I have added my domain to allowedOrigins in RuntimeConfig.xml to be able to whitelist my domain
  • LocalApiService is enabled
  • port is 9443
  • DesktopRoboticsURL in Pega is set to localruntime.pega.com:9443

When I run the flow action, I get the "Unable to invoke robotic automation from this screen." Message and the following information is in the Console.



Additionally, if i try to access the Relevant Record from Robot Activity in Studio, i get an Error popup - Error connecting to Studio.

Hello, I have been unable to get Pega to communicate with the Pega Robotics REST service and I have been following the steps in https://pdn.pega.com/pega-robotic-automation-studio-and-runtime-configuration-pega-7-platform-applications

  • I Have installed Pega 7.2.1 and Pega Support SE-28846
  • My Pega instance is SSL
  • I have added my domain to allowedOrigins in RuntimeConfig.xml to be able to whitelist my domain
  • LocalApiService is enabled
  • port is 9443
  • DesktopRoboticsURL in Pega is set to localruntime.pega.com:9443

When I run the flow action, I get the "Unable to invoke robotic automation from this screen." Message and the following information is in the Console.

Additionally, if i try to access the Relevant Record from Robot Activity in Studio, i get an Error popup - Error connecting to Studio.

  • baseURL in StudioCOnfig is set to httpsL//[my pega server] + /prweb/prweb/api/v1/
  • Username and password are supplied and that user has the PegaRULES:PegaAPI role

Is anyone able to help?

David

Robotic Process Automation
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