Question10Replies163Views Nandhini_k Member since 2019 3 posts Chennai Institute of Technology Posted: 7 months agoLast activity: 7 months 3 weeks ago Hide Casetypes from new menuI need to hide the casetype from the +new menu in the manager/user portal. Even if I give the privelege in the pystartcase, the casetypes are visible in the +new menu.How to hide the casetypes from +new menu.Kindly suggest any ideas to hide the casetypes.***Edited by Moderator: Lochan to update platform capability tags*** User Interface ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 7 months agoYathender PEGA replied to Nandhini_k Hi Go to CaseType => Settings => General => under Availability you will have a checkbox to hide case type in new menu Kindly take a look at screenshot Posted: 7 months agoNandhini_k Chennai Institute of Technology replied to YathenderThis case should be available in new menu for certain users and should not be available for certain users. How to fullfil this requirement Posted: 7 months agoNandhini_k Chennai Institute of Technology replied to YathenderI already tried this approach. I need hide the casetypes only for certain users and should be available for the certain users. Posted: 7 months agoKrishna_1217 Ruletronics replied to Nandhini_kApproach we used is to customize the Data page(which is source for New menu items) activity to remove the items if skill is not available to user. Posted: 7 months agoKrishna_1217 Ruletronics replied to Krishna_1217https://community1.pega.com/community/product-support/question/how-hide-case-types-under-create-menu-case-worker-portal Above link has more details on this approach Posted: 7 months agoYathender PEGA replied to Nandhini_kOpen the navigation rule pyCreateCaseMenu and you can try using privilege rule with access groups to restrict users Posted: 7 months agoKrishna_1217 Ruletronics replied to YathenderI guess this option is for hide\Show the whole Menu not the menu items. Posted: 7 months agoYathender PEGA replied to YathenderYou can customize the navigation list with each case type you need and then add the privilege to each menu item (case type). Posted: 7 months agoVikash Karn PEGA replied to Nandhini_kAnother option is below: Go to Application Definition in Designer Studio > Cases & Data tab. Uncheck the checkbox next to the case type name as below: Regards, Vikash Posted: 7 months agotanie_GCS PEGA replied to Nandhini_kHi, What is your Pega Version?