KOMARINA Member since 2012 82 posts
Posted: 3 years ago
Last activity: 2 years 11 months ago

Hide tabs other than the active one!


Greetings. I am on Pega 7.1.7 and we are using Dynamic tabbed layout for work object creation, the work objects are triggered by an event from a third party application, now my question is, Can we disable/hide the tabs other than the active ones? Tab focus shifts based on what the agent selects in the other application.

Ex: In a third party application, agent searches for two customers A and B, they appear in two tabs, a work object is created for each customer, WO-A and WO-B. When agent switches to B, WO-B will be active in Pega, that is all working fine and is controlled by other application.

Issue is when Agent switches to WO-A or WO-B in Pega, customers does not get switched automatically in the other application.

I need to know if there is a way to disable/hide the tabs in Pega which are not in active?

Appreciate any help on this!



***Updated by Moderator: Vidyaranjan. Removed user added #helpme tag. Apologies for confusion, shouldn't have been an end-user option***

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