Rafael Yew (yewr1)
Principal Solutions Consultant
Pegasystems Inc.
yewr1 Member since 2014 3 posts
Posted: September 23, 2015
Last activity: October 29, 2015
Posted: 23 Sep 2015 2:17 EDT
Last activity: 29 Oct 2015 12:37 EDT

Hotfix Catalog questions

I have two questions from a customer regarding the Hotfix Manager / Hotfix Catalog.  I contacted Max Alamanzor, but since these are more related to the catalog than the Hotfix Manager, he deferred to GCS.

1. In the event that a customer received a hotfix early, as in a situation where it was a high sev defect and was applied prior to it being officially released as part of an ML, how would the Hotfix Manager handle this when the new ML is released and applied to the instance?  Would there be any impact of installing the ML without consideration to the previously installed hotfix or would the rules applying to the already installed hotfix just be automatically skipped?

2. If a hotfix was created specifically for an individual customer instance, would these appear in the hotfix catalog / in the Hotfix Manager?

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