Related content:

Related content has not currently been identified for this post.

Question

2
Replies
23
Views
X
loknathc Member since 2014 8 posts
capgemini
Posted: 10 months ago
Last activity: 10 months 3 weeks ago
Solved

Hotfix installation issue

Hi Team,

We are getting the below issue while installing Hotfix. Please find the attached screenshot. Appreciate your quick response.

Pega v.7.4.0

Error: Error validating DL file: Could not determine the product and release for HFIX-46672 in DL-105224.zip. This hotfix may be missing from the catalog - contact Pega Support.

Thanks,

Loknath

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

Reply
Posted: 10 months ago

This seems very odd. I can get past this screen when I try to install DL-105224.zip.


Can you try again and see if you have the same problem?


If so, can you check that your PegaTemp location isn't full and also see if there is some form a Java exception or further details in the PegaRULES log.

Accepted Solution
Posted: 10 months ago

Hi Laurence,


Thanks for responding. We requested Pega team to provide another ZIP file and it worked fine.


Thanks,


Loknath
Share this page LinkedIn
Copied!