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 loknath choudhury (loknathc)
capgemini

capgemini
IN
loknathc Member since 2014 8 posts
capgemini
Posted: August 7, 2019
Last activity: August 9, 2019
Posted: 7 Aug 2019 3:22 EDT
Last activity: 9 Aug 2019 1:41 EDT
Closed
Solved

Hotfix installation issue

Hi Team,

We are getting the below issue while installing Hotfix. Please find the attached screenshot. Appreciate your quick response.

Pega v.7.4.0

Error: Error validating DL file: Could not determine the product and release for HFIX-46672 in DL-105224.zip. This hotfix may be missing from the catalog - contact Pega Support.

Thanks,

Loknath

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Posted: 1 year ago
Posted: 7 Aug 2019 5:58 EDT
Laurence Brannigan (LaurenceB_GCS)
PEGA
Senior Software Solutions Engineer
PEG
GB

This seems very odd. I can get past this screen when I try to install DL-105224.zip.


Can you try again and see if you have the same problem?


If so, can you check that your PegaTemp location isn't full and also see if there is some form a Java exception or further details in the PegaRULES log.

Accepted Solution

Posted: 1 year ago
Posted: 8 Aug 2019 6:56 EDT
loknath choudhury (loknathc)
capgemini

capgemini
IN

Hi Laurence,


Thanks for responding. We requested Pega team to provide another ZIP file and it worked fine.


Thanks,


Loknath