I dont think, we can include an audio/video in correspondence. You can probably try include a section inside the correspondence, and that section, can refer a video control (which should be custom one)
Please refer the ootb pxPega7ExpressWelcomeVideo and its references , which may help you.
Posted: 4 years ago
Posted: 20 Feb 2017 8:23 EST
Akshay Kumar Sinha (AkshaySinha)
Senior Technical Solutions Engineer