Posted: 19 Apr 2017 8:37 EDT Last activity: 3 May 2017 10:11 EDT
How to add Data class Instance To Recent List
The Data class instances are not displayed in the Recent List section in Pega Case Manager Portal even when trying to change the row visibility rule to Always in pyRecents section. The document here https://pdn.pega.com/support-articles/how-add-data-class-instance-recent-list talks about setting @baseclass.pxTrackThisDocument property but I didn't find how to do it. The problem is that the rules used to load this list are final, so we can not customize them which limits our options.
This particular area is there to show the Recent Work and that definitely means the cases. The Data class instances will not be shown there . This can not be changed because it is done through a final rule and recommended not to be changed. Because the intention is to show the work instances user has recently worked on.