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Sarath Prashanth (SarathPrashanth)
CAPGEMINI
Senior Application Consultant
CAPGEMINI
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SarathPrashanth Member since 2016 51 posts
CAPGEMINI
Posted: May 4, 2019
Last activity: May 17, 2019
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How to add Facebook Webview in Pega Facebook channel

Hi All -

I have built a Messenger Bot . Conversation works fine without a glitch.

The only constraint i have right now is, the UI/CSS/HTML which is available in the Pega won't carry forward to messenger, because of that all the response becomes like a single paragraph. (Even Next line is not working)

The Messenger support team told that webview might help which is like a pop up within the messenger where the user can select or see the contents .
https://developers.facebook.com/docs/messenger-platform/webview/extensions/

But i am confused on how can i configure this in Pega ?

Or else is there any way available already with which i can send response in different format.
Like New Line, Bold

Thanks,

Sarath

***Edited by Moderator: Pallavi to update platform capability tags***

Pega Platform Conversational Channels Data Integration Java and Activities
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