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De Lage Landen Financial Services
De Lage Landen Financial Services
US
De Lage Landen Financial Services
Posted: February 19, 2018
Last activity: February 27, 2018
Last activity: 27 Feb 2018 10:22 EST
Closed
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How to allow external users to attach files on external assignments?
We have a requirement where external user (without a Pega operator profile) needs to be provided with an option to attach files on a case. Considering the limitations of the DWA external assignment, is there any workaround for achieving this?
Accepted Solution
Posted: 3 years ago
PEGA
Pegasystems Inc.
IN
Hi Sandeep,
Kindly review the below post:
https://pdn.pega.com/community/product-support/question/attachments-external-user-dwa
Hope this helps!
Cheers,
Gurpreet
Posted: 3 years ago
De Lage Landen Financial Services
De Lage Landen Financial Services
US
I was able to add the functionality for external users to add an attachment in external assignment following the steps described in the article mentioned above. There is a limitation, though, you can only attach one file at a time.