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De Lage Landen Financial Services
Posted: 2 years ago
Last activity: 2 years 6 months ago
How to allow external users to attach files on external assignments?
We have a requirement where external user (without a Pega operator profile) needs to be provided with an option to attach files on a case. Considering the limitations of the DWA external assignment, is there any workaround for achieving this?
Accepted Solution
Posted: 2 years ago
Posted: 2 years ago
I was able to add the functionality for external users to add an attachment in external assignment following the steps described in the article mentioned above. There is a limitation, though, you can only attach one file at a time.
Hi Sandeep,
Kindly review the below post:
https://pdn.pega.com/community/product-support/question/attachments-ext…
Hope this helps!
Cheers,
Gurpreet