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 Sandeep Roy (SandeepR6448) De Lage Landen Financial Services
De Lage Landen Financial Services
US
SandeepR6448 Member since 2015 10 posts
De Lage Landen Financial Services
Posted: February 19, 2018
Last activity: February 27, 2018
Posted: 19 Feb 2018 21:52 EST
Last activity: 27 Feb 2018 10:22 EST
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How to allow external users to attach files on external assignments?

We have a requirement where external user (without a Pega operator profile) needs to be provided with an option to attach files on a case. Considering the limitations of the DWA external assignment, is there any workaround for achieving this?

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Posted: 4 years ago
Posted: 27 Feb 2018 10:22 EST
Sandeep Roy (SandeepR6448) De Lage Landen Financial Services
De Lage Landen Financial Services
US

I was able to add the functionality for external users to add an attachment in external assignment following the steps described in the article mentioned above. There is a limitation, though, you can only attach one file at a time.

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