I will explain it again.

Now I am designing a function of client requirement to skip the Approval if certain conditions are satisfied when the turn moves on the Approval row on the Approval Route.

The certain condition is that there are Approvals of the same Operator in the after steps on Approval Route. (= duplication of Approval)

Also, "Skip" is automatic approval, which status is displayed as "Skipped" on the Approval Route.

I am planning to implement this function by adding a Shape on the Flow.

I want to know how to implement Skipping by automatic Approval procesing without user's operation.

My questions are:

(1) Is "Assignment" shape suit for automatic approving purpose ?

  I think the answer is "No", because the description says "User or external system executing task" in Help.

  But if it is suit for this purpose, I want to know how to use it, with concrete setting values.

(2) Which shape is suit for automatic approval processing ?

  If "Assignment" is not suit for this purpose, my next question is which shape is suit for this purpose.

  I reviewed the following Shapes, and I think that (a) "Utility" is suit for this purpose:

   (a) "Utility"

   (b) "Smart Shapes" > "Update a Case" : Using "Data Transform" ⇒ I feel it is difficult to process complex logic by Data Transform (and this shape)

   (c) "Smart Shapes" > "Approval" : User executing task ⇒ I feel it does not match for automatic processing

(3) When using shape selected in (1) or (2), which data items should be updated (especially when implementing with "Utility" shape) ?

Best Regards,