Question
How To Ask Security Related Questions?
Hi Moderators,
Previously it was possible to raise an "ask a question" SR; this option has been revoked in the "My Support Portal" in favor of this community. I don't like the idea of asking security related questions related to the current customer/project in the semi-public space of a support community. In addition, the customer would like to get an official Pega statement regarding the security related questions - an SR would have been ideal for this. Could you please advice how the support community caters for the requirements of official statements and privacy?
Thanks, Lars
Hi Lars,
For security related questions, you can still open up an SR. I believe you can select the Product Defect category and select Security as the symptom. With concerns about privacy and an official statement, it is best that you open an SR for this.