You can also use routing in Assignment shape and select Workbasket from the dropdown and route to the workbasket available in your application. In case if you select option as Custom you will get an option to select your Assignment type and also to select the Routers as per your requirement. I have attached both the screen prints.
Can we able to route the entire Approval flow to a specific work basket? situation is like this i am creating a case and do some manipulations and routing it to admins work basket.If Admin logs in he should able to pick it from his basket and when he clicks on it the approve screen with notes should appear.
Posted: 5 years ago
Posted: 25 Jul 2016 9:59 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
Lead Technical Documentation Specialist