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Infosys
Posted: July 21, 2016
Last activity: July 25, 2016
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How to assign a case for approval to a work basket,where user can pick any case and approve/reject it
In Pega 7.2 - How to assign a case for approval to a work basket, where user can pick any case and approve/reject it.
***Updated by Moderator: Lochan. Removed user added helpme tag. Apologies for confusion, shouldn't have been an end-user option; updated Category***
Hi Praveen,
On the assignment shape in the flow, you can specify the routing to go to a workbasket. Users with access to that workbasket would be able to work on the assignment.
Carissa