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Shruthi Mukka (ShruthiMukka_GCS)
PEGA
Software Solutions Engineer
Pegasystems Inc.
CA
ShruthiMukka_GCS Member since 2014 3 posts
PEGA
Posted: September 30, 2015
Last activity: October 13, 2015
Posted: 30 Sep 2015 21:22 EDT
Last activity: 13 Oct 2015 4:59 EDT
Closed

How to assign a screenflow to a work-basket.?

Issue: To assign a screenflow to a work-basket. ScreenFlow can generally be assigned to particular user's worklist.

In the following pdn article https://pdn.pega.com/process/how-to-route-an-initial-screen-flow-to-a-workbasket there mentioned two approaches as work-around for this requirement.

But due to below reasons, those two approaches are not acceptable by developers. Can anyone give some inputs on how to achieve this?

1) Temporary display of Auto Submit screen is poor behavior and user experience. We stripped the Auto Submit screen down to nothing but the Java Script, so it is just a blank screen, but the unecessary reloads of the screen are poor user experience.

2) Even before reviewing the content of the first screen in the screen flow, the assignment has already been removed from the workbasket and placed in the current viewer's worklist.

User Experience
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